According to those who frequently attend live events, you can never be too safe regarding where and who you buy tickets from. But time and time again, attendees are let down when they arrive at an event only to discover that their tickets are fake, regardless of whether they bought them from a seller posing as an authorized ticket broker on social media, unauthorized websites, or third-party marketplaces like Craigslist. 

Bottom line: Fans should have access to valid tickets to allow them to enter the event. Unfortunately, it does happen. No one should ever be turned away at the venue because of a fraudulent or counterfeit ticket.

We have put together some advice on how to guard yourself against ticketing scams to assist in keeping you secure from people selling fake tickets.

Best Practices

Here are the top three suggestions for safeguarding oneself when purchasing tickets:

Purchase tickets from legitimate sources whenever you can. The best location to purchase tickets for any event is via the primary official ticket seller, Ticketmaster. Ticketmaster is the most secure and safest site to purchase tickets, including resale tickets.

Always check your URL twice. Ensure you use the official Ticketmaster mobile app or website when purchasing tickets. Ensure you always buy tickets through Ticketmaster’s official website before clicking through to websites from Google search results that might resemble Ticketmaster.

Use caution when purchasing from people on social media or other unreliable channels. Use extra caution if you buy tickets from individual vendors through social media, internet marketplaces, auction sites, or message boards. 

Common Scams

Always use caution when purchasing tickets from third-party websites since they might not be authentic. Information and tickets can be obtained from other websites or through social media.

Additionally, use caution when dealing with a lone seller who offers to sell you tickets, and be mindful of the payment method they might suggest.

When buying tickets from strangers, be wary, especially if they request a direct money transfer and fail to make it obvious that you are doing so for tickets. Similarly, giving someone your credit card information over the phone is never advisable.

When a seller requests that you use a gift card to pay for the tickets, this is another typical ticket scam. Never will Ticketmaster request that you buy a Ticketmaster Gift Card or any kind of gift card from a third party to use to pay for tickets. 

Additionally, avoid buying tickets before a tour’s sales start. This widespread practice, often called speculative ticketing, frequently occurs when third-party websites or individual vendors post tickets for sale when they do not truly possess them.

Finally, be skeptical of printed tickets because con artists may sell several buyers duplicates of the same ticket. The simplest and safest way to get your event tickets is through Mobile Entry, and most Ticketmaster tickets for notable performances at stadiums and arenas are electronic. Your tickets will remain safe and secure because most of Ticketmaster’s mobile tickets are additionally supported by distinctive barcodes that update every 15 seconds to prevent theft or duplicates.

Fan Support and Fake Contact Info

The best and safest location to get event tickets is on Ticketmaster. But there are con artists that disseminate false information regarding Ticketmaster.

Always ensure you get Ticketmaster’s contact information from their official website while looking for it. It’s crucial to contact us directly through the website or app. There are many ways for customers to contact Ticketmaster.